Thank you for visiting and shopping at GFTD MNDS LLC.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|USPS Service||Estimated Shipping Time|
|First Class Package (Small Packages up to 13oz.)||2-5 Business Days|
|Parcel Select Ground||2-5 Business Days|
|Priority Mail||1-3 Business Days|
|Priority Mail Express||1-2 Business Days|
Shipment to P.O. boxes or APO/FPO addresses
www.gftdmnds.com ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
www.gftdmnds.com is not liable for any products damaged or lost during shipping. If you
received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
|Shipping Service||Estimated Shipping Time|
|DHL Express||1-3 Business Days|
|First Class Package International||Varies by Destination|
|Priority Mail Express International||3-5 Business Days|
|Priority Mail International||6-10 Business Days|
Customs, Duties, and Taxes
www.gftdmnds.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs). (*Additional Shipping Fees will be applied regardless of order value*)
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it is recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
GFTD MNDS LLC will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
Alert us at firstname.lastname@example.org
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation